HOW DOES BUSINESS CENTRAL
HELP YOUR BUSINESS GROW?
We provide support to your company with an enterprise resource planning platform that allows you to track procurement, accounting, sales, and warehouse management simultaneously.
This solution can serve as the backbone of your business infrastructure whether you have a small or medium-sized company. Business Central is Microsoft’s widely recognized and widely used framework for enterprise resource planning that has dominated the market for over two decades.
The software was previously known as Navision (NAV) and has now been fully transitioned to the cloud by Microsoft, making it cost-effective even for smaller firms with fewer users. Business Central is a much more robust product than Navision, both technologically and in terms of functionality.
Microsoft updates its features twice a year with two major update packages. The system is available in different languages to ensure compliance with current accounting laws and the use of the desired language. It also has country-specific integrations.
Additionally, it can be integrated with other Microsoft services such as Office 365, and it can be customized to meet the specific needs of a business sector using Power Apps and Power BI.
BENEFITS OF BUSINESS CENTRAL
RAPID LAUNCH
The implementation process for small businesses can take as little as 1-2 weeks.
UP-TO-DATE
Regular Microsoft updates (similar to Windows), so there’s no need to purchase the latest version, as the system updates automatically.
INTEGRATABLE
Business Central is integratable with other Dynamics 365 products like Sales, Field Service, and Power Platform. Power BI can be used to create data visualizations from connected subsystems.
RAPID LAUNCH
UP-TO-DATE
INTEGRATABLE
The implementation process for small businesses can take as little as 1-2 weeks.
Regular Microsoft updates (similar to Windows), so there’s no need to purchase the latest version, as the system updates automatically.
Business Central is integratable with other Dynamics 365 products like Sales, Field Service, and Power Platform. Power BI can be used to create data visualizations from connected subsystems.
FLEXIBLE AND SCALABLE
Thanks to the cloud-based infrastructure, there is no need for infrastructure investments.
SECURE
The security of the company’s data is guaranteed by Microsoft’s cloud-based infrastructure.
FLEXIBLE AND SCALABLE
SECURE
Thanks to the cloud-based infrastructure, there is no need for infrastructure investments.
The security of the company’s data is guaranteed by Microsoft’s cloud-based infrastructure.
Features
It helps to connect a business’s financial, sales, logistics, and service sectors. Built-in artificial intelligence enables more informed decision-making, for instance, in areas like inventory management or forecasting delayed payments.
Finance and Accounting
Financial management and the practice of ‘locking the books’ are simplified with real-time transparency for businesses. This allows for quick and secure data sharing with accountants and ensures the integrity of financial reports by preventing post-period alterations, facilitating thorough equities and cash flow monitoring.
Cash and Bank Account Management
Efficiently manage multiple bank accounts in various currencies and perform easy bank reconciliations by importing electronic statements from online banking.
Reports and Analytics
Improve your decision-making process by gaining real-time insight into your financial processes. Business Central can help centralize your accounting, sales, procurement, inventory, and other financial processes.
Procurement
Business Central allows you to monitor and manage orders and procurement processes with automated workflows and real-time inventory updates.
Manufacturing
Every aspect of the manufacturing process can be streamlined and modernized with the help of Business Central. This includes planning, scheduling, inventory management, and financial control.
Handling Sales Orders and Invoices
Experience the power of effortless customer invoicing. Business Central supports partial order fulfillment, separate recording of delivery notes and invoices, and adeptly manages advance payments, quotations, and consolidated invoices.
- Manage alternative delivery addresses with ease
- Set up various locations for each customer, giving order creators the flexibility to specify the preferred delivery destination
Sales of Services
Whether dealing with contracts or warranties, Business Central’s services improve efficiency and ensure effective contract management.
Logistics, Warehouse Management, Inventory
Business Central unifies comprehensive enterprise data, automating manual tasks, synchronizing workflows, and providing real-time inventory management. This grants leaders clear insight into business performance, profitability, and development opportunities.
- Handle returns with ease
- Business Central adeptly manages returns. Goods returned for various reasons can be efficiently processed using credit memo documents.
Marketing
Save time and streamline processes by integrating sales with accounting. Business Central facilitates the management of multiple shipping and billing addresses per customer.
Handling Potential Customers
Monitor potential customers (leads, opportunities) at various stages of the sales process.
- Record interactions
Keep track of interactions with potential customers. This includes categorizing and recording details on individual customer profiles (phone calls, meetings), attaching documents, and creating offers and orders. Additionally, configure the logging of emails sent from Business Central or Outlook for seamless communication tracking.
Customer Management
Customer Management Business Central provides fundamental CRM functionality. Contacts can be created for individual partners. Interactions, segmentation, and campaign assignment can be tracked.
- Recording Interactions
Interactions with potential customers can be categorized and recorded on individual customer profiles (phone calls, meetings), documents can be attached. Offers and orders can be created. Logging of emails sent from Business Central or Outlook can be configured.
Campaign Management
When managing campaigns, you can establish reusable criteria such as profiles, interaction types, and segments.
Pricing
- Discounts
- Discounts can be flexibly applied based on prior agreements, price lists, parameters (order thresholds, product variants, time periods, etc.). Price lists can be easily modified.
- Campaign Pricing
- Discounted price lists can be linked to sales campaigns, allowing targeting of customer groups in various segments.
Integration with Dynamics 365 Sales
For a more comprehensive CRM solution, it is recommended to connect Business Central with Dynamics 365 Sales. This allows for the unified management of data using Dataverse (previously known as Common Data Service), ensuring that the data in both systems remains in sync.
LICENSING
The following excerpt is from the official licensing documentation titled that was released by Microsoft in May 2020.
It is important to note that the description is not exhaustive and complete licensing guidelines can be found in Microsoft’s recent document.
Users who possess named accounts and full licenses are entitled to create and execute custom applications within the Dynamics 365 framework, utilize Dynamics 365 connectors, use the database management services offered by the Dynamics 365 framework (Common Data Service), and leverage the ‘Power Automate’ tools and processes that provide unique automation capabilities within the Dynamics 365 framework.
There are two types of licenses available in Business Central:
- Full Access Users: Users with full access can utilize the complete range of functionalities offered by the Business Central system. Depending on the required features, these users may be equipped with either Premium or Essentials level licenses.
- Additional Users: These users have restricted access to Business Central and are limited to performing specific, general tasks within the system.
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A license can be explicitly assigned in scenarios where a single device is shared between multiple users. A device license does not allow for tracking of user-level activity within Business Central.
This license encompasses the live (Production) environment necessary for Business Central operations and includes an initial storage capacity of 80 GB.
The minimum licensing requirement is the purchase of at least one Premium or Essentials license.
- Finance and Accounting
- Procurement
- Project Management
- Supply Chain Management
- Human Resources Management
- Warehouse Management
- All areas covered by Essentials licenses
- Service
- Manufacturing
- View-only access to all entitelement-based data
- Can edit existing master data
- Authorized to approve or reject assigned tasks
- Can create and edit personal information
- Able to create and edit quotes
- Have the ability to use Power Automate for automating workflows
- Can register their personal work hours
- Team members are limited to a certain number of modifications (15) on interfaces they can access
